Moscow “01” July 2018
1.1.1. “Website Administration of the Online Store (hereinafter referred to as Website Administration)” – authorized employees for site management, acting on behalf of *, who organizes and (or) carries out the processing of personal data, and also determines the purposes of processing personal data, the composition of personal data, to be processed, actions (operations) performed with personal data.
1.1.2. “Personal data” – any information relating to a directly or indirectly determined or determined individual (subject of personal data).
1.1.3. “Personal data processing” – any action (operation) or set of actions (operations) performed using automation means or without using such means with personal data, including collection, recording, systematization, accumulation, storage, refinement (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. “Confidentiality of personal data” is a requirement for the Operator or another person who has obtained access to personal data to prevent their dissemination without the consent of the subject of personal data or the availability of another legal basis.
1.1.5. “The user of the website of the online store“ Robomanuals ”(hereinafter the User)” is a person who has access to the Site via the Internet and uses the Website of the online store.
1.1.6. “Cookies” is a small piece of data sent by a web server and stored on the user’s computer, which the web client or web browser sends to the web server each time in an HTTP request when trying to open the page of the corresponding site.
1.1.7. “IP-address” is a unique network address of a node in a computer network built over IP.
2.4. The site administration does not verify the accuracy of the personal data provided by the user of the site of the online store.
3.2.1. surname, name, patronymic of the User;
3.2.2. the contact phone number of the User;
3.2.3. e-mail address (e-mail);
3.2.4. the delivery address of the goods;
3.2.5. place of residence of the User.
3.3. The online store protects Data that is automatically transmitted during the process of viewing ad units and when visiting pages on which the statistical script of the system is installed (“pixel”):
information from cookies;
information about the browser (or another program that provides access to display ads);
the address of the page where the ad unit is located;
referrer (address of the previous page).
3.3.1. Disabling cookies may result in the inability to access parts of the website of the online store that require authorization.
3.3.2. The online store collects statistics on the IP addresses of its visitors. This information is used to identify and solve technical problems to control the legality of financial payments.
PURPOSES OF COLLECTING PERSONAL INFORMATION OF THE USER
4.1. User’s personal data Administration of the online store site may use in order to:
4.1.1. Identification of the User, registered on the website of the Online Store, for placing an order and (or) entering into an Agreement for the sale of goods by remote means with Robomanuals.
4.1.2. Providing the User with access to personalized resources of the Website of the online store.
4.1.3. Establishing feedback with the User, including sending notifications, inquiries regarding the use of the Website of the online store, provision of services, processing requests and requests from the User.
4.1.4. Determine the location of the user to ensure security, prevent fraud.
4.1.5. Confirmation of the accuracy and completeness of personal data provided by the User.
4.1.6. Create an account to make purchases, if the User has agreed to create an account.
4.1.7. Notifications of the Website User of the online store about the status of the Order.
4.1.8. Processing and receipt of payments, confirmation of tax or tax benefits, challenging the payment, determining the right to receive a credit line by the User.
4.1.9. Providing the User with effective customer and technical support in case of problems related to the use of the Website of the online store.
4.1.10. Providing the User with his consent, product updates, special offers, pricing information, newsletters and other information on behalf of the online store or on behalf of the partners of the online store.
4.1.11. Implementation of promotional activities with the consent of the User.
4.1.12. Providing access to the User to the websites or services of the partners of the Online Store in order to receive products, updates and services.
METHODS AND TERMS FOR PROCESSING PERSONAL INFORMATION
5.1. The processing of personal data of the User is carried out without time limit, in any legal way, including in the information systems of personal data using automation tools or without the use of such tools.
5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular, courier services, postal service organizations, telecommunication operators, solely for the purpose of fulfilling the User’s order placed on the Website of the Robomanuals online store, including delivery of the Goods.
5.3. The personal data of the User may be transferred to the authorized bodies of state power of the Russian Federation only on the grounds and in the manner established by the legislation of the Russian Federation.
5.4. In case of loss or disclosure of personal data, the Site Administration informs the User about the loss or disclosure of personal data.
5.5. The site administration takes the necessary organizational and technical measures to protect the personal information of the User from unlawful or accidental access, destruction, alteration, blocking, copying, distribution, and also from other illegal actions of third parties.
5.6. The site administration together with the User takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the personal data of the User.
OBLIGATIONS OF THE PARTIES
6.1. User must:
6.1.1. Provide information about personal data required to use the Website of the online store.
6.1.2. Update, supplement the provided information about personal data in case of change of this information.
6.2. The site administration is obliged to:
6.2.3. Take precautions to protect the confidentiality of the User’s personal data in accordance with the procedure commonly used to protect this type of information in existing business transactions.
6.2.4. Perform blocking of personal data relating to the relevant User from the moment of the request or request of the User or his legal representative or authorized body for the protection of the rights of subjects of personal data for the period of verification, in case of unreliable personal data or illegal actions.
At https://robomanuals.com/, you can subscribe to receive newsletters via e-mail on various topics.
Receiving e-mail newsletters is voluntary. Any subscriber to newsletters has the opportunity at any time to refuse to receive informational messages.
To unsubscribe from newsletters, just click the “Unsubscribe” link located at the bottom of any newsletter.
To unsubscribe from newsletters, you can also contact customer support.
Also, you should take into account that the subscription is sometimes conducted through third-party services and they can also view your data, which you leave through their subscription forms, directly connected with the administrator of * on the website https://robomanuals.com/
Kids and teens
Persons under the age of 18 are not recommended to provide us with their personal data without the consent of their parents or guardians.
RESPONSIBILITY OF THE PARTIES
7.2. In case of loss or disclosure of Confidential Information, the Site Administration is not responsible if this confidential information:
7.2.1. Became public domain before its loss or disclosure.
7.2.2. It was received from a third party before it was received by the Site Administration.
7.2.3. It was disclosed with the consent of the User.
8.1. Before filing a lawsuit in disputes arising from the relationship between the user of the online store site and the site administration, it is mandatory to file a claim (a written proposal for a voluntary settlement of the dispute).
8.2. The recipient of the claim within 30 calendar days from the date of receipt of the claim, shall notify the claimant in writing of the results of the consideration of the claim.
8.3. If the agreement is not reached, the dispute will be submitted to the judicial authority in accordance with the current legislation of the Russian Federation
Customer Support: firstname.lastname@example.org
Regards, Administrator and website owner
Updated November 13, 2018